Frequently Asked Questions

Do you offer same-day delivery?

Yes. Same-day delivery is available in Orlando and select Central Florida areas, subject to flower inventory, delivery capacity, location, and the time the order is placed. During holidays and high-volume dates, we recommend ordering in advance.

What areas do you deliver to?

We provide local delivery throughout Orlando and select surrounding Central Florida communities. Delivery availability and fees are determined by the destination ZIP code during checkout. If you are unsure whether an address is within our delivery area, please contact us before placing your order.

Can I request a specific delivery time?

You may provide a preferred delivery timeframe, but exact delivery times are not guaranteed unless confirmed by our team. Please contact us before ordering if the arrangement must arrive before a ceremony, reservation, event, or other time-sensitive occasion.

Do you offer pickup?

Yes. Pickup is available from our Winter Garden showroom at 930 Carter Road, Suite 204. Showroom visits and pickups are available by appointment or during the confirmed pickup period.

Will my arrangement look exactly like the photograph?

Every arrangement is handcrafted, and flowers are natural, seasonal products. Minor variations in flower variety, shade, size, and bloom stage may occur. When a substitution is necessary, our designers will preserve the arrangement’s overall style, color palette, size, quality, and value.

Can I request specific flowers or colors?

Yes. You may include your preferences when ordering or contact us for a custom design. Special requests are subject to seasonal availability and may require an additional fee.

Can I include a gift message?

Yes. A personalized gift message can be included with your arrangement. Please review names, spelling, and your message carefully before submitting the order.

Do you deliver to hotels, hospitals, offices, and gated communities?

Yes, when access and recipient information are available. Please provide the recipient’s full name, telephone number, room or unit number, business name, gate code, and any relevant instructions. Hospital policies may restrict certain flowers, containers, balloons, or delivery locations.

What happens if the recipient is unavailable?

Depending on the location and conditions, the arrangement may be left with a receptionist, concierge, front desk, authorized individual, or another safe location. If delivery cannot be completed, the order may be returned to us and an additional redelivery fee may apply.

How long will fresh flowers last?

Flower longevity varies according to the flower variety, temperature, handling, water quality, and environment. Following our flower care instructions will help your arrangement remain beautiful for as long as possible.

Do you create custom arrangements and event flowers?

Yes. We offer custom floral designs, bridal bouquets, weddings, corporate events, installations, and other special services. Please contact us with your date, color palette, budget, inspiration, and event details.

Can preserved arrangements be shipped nationwide?

Select everlasting and preserved arrangements may qualify for nationwide shipping. Fresh flower arrangements are available for local delivery or pickup only. Please check the individual product page or contact us before ordering.

How can I contact Le Boutique Fleurs?

You may contact us through our website, by phone at (407) 795-4997, or through our WhatsApp link. Our showroom is located at 930 Carter Road, Suite 204, Winter Garden, Florida.